By paying this invoice or booking a session, you acknowledge and agree to our Client Service Agreement & Informed Consent below:

CLIENT SERVICE AGREEMENT & INFORMED CONSENT
Please read this document carefully before signing or proceeding with payment. This agreement represents a legally binding contract between Rita El Alaoui (“the Practitioner”) and you (“the Client”). By booking or paying for a session, you acknowledge that you understand and agree to all the terms, conditions, and disclaimers outlined below.
1. Scope of Practice & Medical Disclaimer
Alternative Care: The hypnotherapy and holistic coaching services provided by the Practitioner are complementary, natural therapies. They are intended to assist you in achieving personal goals and general well-being.
Not Medical Treatment: The Practitioner is a qualified hypnotherapist but is not a licensed medical doctor, psychiatrist, or psychologist. Hypnotherapy is not a substitute for professional medical or psychological diagnosis, treatment, medication, or care.
Client Responsibility: You are advised to seek the advice of a qualified healthcare professional regarding any physical, emotional, or mental health conditions. Do not alter or discontinue any medical treatments or medications without consulting your doctor.
2. Fees, Cancellations, and Refund Policy (Australian Consumer Law)
Session Fees: All fees must be paid in full prior to or at the time of booking, in Australian Dollars (AUD) unless otherwise agreed.
Cancellation Window: We require a minimum of 24 hours’ notice for any cancellations or rescheduling requests.
Fees for Late Changes:  Cancellations or changes made with less than 24 hours’ notice, as well as non-attendance (“no-shows”), will incur a 100% cancellation fee.
Refunds: In accordance with Australian Consumer Law, refunds are not provided for services already delivered with due care and skill. If you choose to discontinue a prepaid multi-session package, any remaining unused sessions may be refunded minus a reasonable administrative fee, provided cancellation notice guidelines are met.
3. Online/Telehealth Session Requirements**
Environment: For your safety and success, you must join the online session from a quiet, private, and secure room where you will not be disturbed.
Technology & Safety: You must ensure you have a stable internet connection. In the rare event of a technical drop-out during hypnosis, the Practitioner will establish a protocol at the beginning of the session to ensure you safely emerge from trance.
Prohibition on Driving: You must never participate in a hypnotherapy session while driving a vehicle or operating heavy machinery.
4. Governing Law and International Jurisdiction
Legal Jurisdiction: The Practitioner operates their business from Queensland, Australia.
Applicable Law: Regardless of your geographic location, physical residence, or the country from which you access online sessions, this agreement is governed exclusively by the laws of Queensland, Australia.
Dispute Resolution: You explicitly agree that any legal claims, disputes, or proceedings arising out of or in connection with these sessions shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
5. Privacy, Confidentiality, and Data Protection
Confidentiality: All information shared during sessions is strictly confidential. Exceptions apply only if the Practitioner believes there is a clear risk of imminent harm to yourself or others, or if required by a court of law.
International Standards: Your digital records, case notes, and contact details are stored securely using encrypted, health-grade software compliant with Australian Privacy Principles, alongside international frameworks (such as GDPR principles for UK/EU citizens).
6. Informed Consent & National Code of Conduct
By booking a session, I confirm that I am over 18 years of age (or have a legal guardian consenting on my behalf).
I acknowledge that I have been informed of, or given access to, the National Code of Conduct for Health Care Workers (Queensland).
I understand that hypnotherapy requires my active participation and cooperation, and that outcomes vary based on individual commitment and circumstances.

This website (https://www.therapytribe.com/listing/rita-hypnotherapist/) is operated by Rita El Alaoui (“we”, “us”, or “our”). We operate an online hypnotherapy and holistic wellness practice based in Queensland, Australia. Protecting your privacy and handling your personal data with transparency and care is a core priority of our practice. This policy outlines how we collect, use, and secure your information when you visit our website or book our services.

> **2. Compliance with Privacy Frameworks**
> Because we serve clients internationally, our data handling practices are designed to comply with:
> * **Australian Privacy Principles (APPs)** under the *Privacy Act 1988 (Cth)*.
> * **General Data Protection Regulation (GDPR)** principles for visitors and clients accessing our services from the United Kingdom and European Union.
> **3. Information We Collect**
> We may collect personal information from you when you voluntarily provide it, such as:
> * **Contact Details:** Name, email address, phone number, and location (country/state).
> * **Booking & Health Intake Data:** Information provided through intake forms, session notes, and client agreements necessary for delivering safe hypnotherapy sessions.
> * **Technical Data:** Standard web analytics, IP addresses, and cookie data gathered via our website hosting and booking platforms.

> **4. How We Use Your Information**
> Your information is used strictly for the following purposes:
> * To schedule, manage, and deliver online hypnotherapy and coaching sessions.
> * To communicate with you regarding your appointments, follow-ups, and practice updates.
> * To maintain secure, encrypted health-grade client records in compliance with legal and professional record-keeping standards.
> * To process payments securely through our third-party merchant providers.
> We **never** sell, rent, or trade your personal or health data to third parties.
> **5. Data Security & Storage**
> All digital records, case notes, and client intake documents are stored using encrypted, high-security cloud platforms compliant with strict data protection standards. Access to your records is restricted solely to your practitioner.

> **6. Medical & Professional Disclaimer**
> * The content provided on this website, along with our hypnotherapy and holistic coaching services, is for educational, personal development, and complementary wellness purposes only.
> * Rita El Alaoui is a qualified hypnotherapist but is not a licensed medical doctor, psychiatrist, or psychologist.
> * Our services do not constitute medical treatment, psychiatric care, or psychological therapy, and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider regarding any medical or mental health condition.

> **7. Governing Law**
> By using this website, booking a session, or purchasing services from us, you agree that any legal matters or disputes shall be governed exclusively by the laws of Queensland, Australia.

> **8. Your Rights & Contact Us**
> Depending on your location (such as under the GDPR or Australian Privacy Laws), you have the right to request access to, correction of, or deletion of your personal data held by us. If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at your business email address.
>

My office operates in full compliance with HIPPA (Health Insurance and Portability Accountability Act) regulations, which were designed to provide a high level of confidentiality and protection regarding your health information.

The following privacy policy applies to the use of this website:

My practice does not sell, rent, trade or otherwise disseminate externally any personal information about those visiting his web site. We do reserve the right to use the information for internal tracking and statistical analysis, including but not limited to determining the number of visitors to the site, analyzing which sections are most accessed, length of stay per visitor and number of repeat visits.

Usage Rules

By continuing to browse my web site, you agree not to use any information obtained for any purpose that is illegal, unlawful, unethical or prohibited by copyright or this agreement.

By continuing to browse the site, you also expressly agree that you do so at your own risk.

Links to other Web Sites

As a convenience to visitors, we may provide links to web sites operated by other organizations. Such links do not imply or convey endorsement of said organizations. Further, these organizations are not covered under this agreement and are solely responsible for the content, security, terms of use and privacy issues of their web sites. We are absolved from responsibility for any repercussions experienced on other linked web sites.